Delivery Policy

PLEASE NOTE - If you have not selected Route+ at checkout, your order will not be insured. 

 

 

The good news for those in the UK is that Box Menswear is a British company with our warehouse located in Liverpool, England. This means that we have a great selection of couriers to get your order to you fast

      

    Standard UK Delivery - £2.99 

    1 - 3 working days

     

    All orders placed before 3pm will be despatched the same / next working day if ordered at the weekend.  

     

    Every single order is tracked to show it has been delivered. If you ordered more than 2 working days ago and chose Standard UK Delivery you can track your order below using messenger. Please do have your Order Number ready, it starts with a #. 

     

    CLICK HERE to be redirected to Facebook Messenger, where you can see the latest update - https://m.me/boxmenswear?ref=track-package



    Coronavirus

    We have had no reported issues in delay with UK mail due to the recent Coronavirus outbreak. This is being monitored by Royal Mail daily, and we will update this page accordingly as we hear any new information. Please keep yourself as safe as possible!

     

    Route 

    Box Menswear is proud to partner with Route, the leader in package protection and tracking solutions. By selecting Route+ at checkout your order will be protected from damage, loss*, or theft. In the unfortunate case that your order never comes or is broken upon arrival, you can easily file a claim with Route and receive a replacement or be fully reimbursed. We are excited to offer this service to you and we highly recommend you use Route+ package protection at checkout. *Claims for packages marked "delivered" must be filed after 5 days and before 15 days from the date the package was marked "delivered." Claims for packages presumed to be lost (where the status is not "delivered") must be filed after 7 (20 for international) days and within 30 days from the last checkpoint.

     

    PRE-ORDER ITEMS 

    Any orders containing pre-order items will be dispatched no later than August 14th. We are as hard as we can to bring this date forward to as sooner as possible. Please note that if your order contains a mixture of pre-order items and non pre-order items, your order will be dispatched as a whole when the former is available. 

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