Delivery Policy

  The good news for those in the UK is that Box Menswear is a British company with our warehouse located in Liverpool, England. This means that we have a great selection of couriers to get your order to you fast

 

Super Express Postage - £4.99

1 to 2 working days

In a rush to get your hands on the latest tracksuits or stock up on your underwear collection? This is the option for you!

For those who select this option, your order will be dispatched with the Royal Mail 24 service. Absolutely all orders placed before 3pm on Monday to Friday will leave same day with this service, and on many occasions an order will arrive the next day!

 

 Standard UK Delivery - £2.99 

Up to 5 working days

All orders placed before 3pm will be despatched the same / next working day if ordered at the weekend.  

 Every single order is tracked to show it has been delivered. If you ordered more than 2 working days ago and chose Standard UK Delivery you can track your order below using messenger. Please do have your Order Number ready, it starts with a #. 

CLICK HERE to be redirected to Facebook Messenger, where you can see the latest update - https://m.me/boxmenswear?ref=track-package

 

Next Day Delivery - £9.99

Hot date tomorrow night and need some fresh and sexy underwear? Place your order before 2pm on Monday and Friday, and have this delivered next day. During busier periods such as Black Friday, we may temporarily disable this next day option due to the huge demand. 

 

 GIFT BOXES;

You may see on social media or marketing materials various gift boxes that Box Menswear manufactures. These are not automatically included in orders or included in the purchase, unless stated so in the product description (ie a Mystery Box of which a gift box forms part of the contents). These gift boxes are very sparse and cannot be sent out upon request.

 

 COMBINED ORDERS

On rare occasions, orders may be combined together on the online platform Box Menswear uses to produce shipping labels.  

If a customer places consecutive order within a short span of time, any outstanding unprocessed orders on the system may be merged together into one shipment. 

This is beneficial to the environment as it means less packaging is used, and ultimately less carbon emitted. Furthermore, high value orders (as a result of combined orders) may have their postal shipping service automatically upgraded, resulting in a quicker time frame.

As always, if you have any questions please feel free to email support@boxmenswear.com

 

ROYAL MAIL STRIKES

The Communication Workers Union (CWU) has called for strike action on the following dates;

- Thursday 24th November

- Friday 25th November

- Wednesday 30th November

- Thursday 1st December

During these dates, Royal Mail will not be collecting, sorting, or delivering any parcels. Any orders placed on these days will be dispatched on the following working day. There may subsequently be slight delays, due to the backlog of parcels Royal Mail will be sorting through. 

We advise to place orders outside of these days, or to expect a day or two delay in the delivery of your order. We do apologise about this, and will update accordingly here with any news that we receive

 

Black Friday 2022

Black Friday is always the busier period of the year, with enormous strain on both Box Menswear's fulfilment team and the couriers we use. Due to this, we advise to allow up to 10 working days for your order to be processed. We have staff working around the clock ensuring that this timeframe is reduced, and your order is with you as quickly as possible. 

Please note the above Royal Mail strike dates, and bear this in mind when placing and awaiting your order. This is unfortunately out of our control, but we are doing everything possible to reduce the impact this may cause. We have extra collections to cope with the backlog that will naturally entail from the strikes, and also advise to place your order as early as possible.

We will update this page accordingly with any further news or developments.