Delivery Policy
The good news for those in the UK is that Box Menswear is a British company with our warehouse located in Liverpool, England. This means that we have a great selection of couriers to get your order to you fast!
Super Express Postage - £4.99
1 to 2 working days
In a rush to get your hands on the latest tracksuits or stock up on your underwear collection? This is the option for you!
For those who select this option, your order will be dispatched with the Royal Mail 24 service. Absolutely all orders placed before 3pm on Monday to Friday will leave same day with this service, and on many occasions an order will arrive the next day!
Standard UK Delivery - £2.99
Up to 5 working days
All orders placed before 3pm will be despatched the same / next working day if ordered at the weekend.
Every single order is tracked to show it has been delivered. If you ordered more than 2 working days ago and chose Standard UK Delivery you can track your order below using messenger. Please do have your Order Number ready, it starts with a #.
CLICK HERE to be redirected to Facebook Messenger, where you can see the latest update - https://m.me/boxmenswear?ref=track-package
Next Day Delivery - £9.99
Hot date tomorrow night and need some fresh and sexy underwear? Place your order before 2pm on Monday and Friday, and have this delivered next day. During busier periods such as Black Friday, we may temporarily disable this next day option due to the huge demand.
GIFT BOXES;
You may see on social media or marketing materials various gift boxes that Box Menswear manufactures. These are not automatically included in orders or included in the purchase, unless stated so in the product description (ie a Mystery Box of which a gift box forms part of the contents). These gift boxes are very sparse and cannot be sent out upon request.
COMBINED ORDERS
On rare occasions, orders may be combined together on the online platform Box Menswear uses to produce shipping labels.
If a customer places consecutive order within a short span of time, any outstanding unprocessed orders on the system may be merged together into one shipment.
This is beneficial to the environment as it means less packaging is used, and ultimately less carbon emitted. Furthermore, high value orders (as a result of combined orders) may have their postal shipping service automatically upgraded, resulting in a quicker time frame.
As always, if you have any questions, please feel free to email support@boxmenswear.com
BLACK FRIDAY 2024
Black Friday is always our busiest and most exciting time of the year. We have customer service and warehouse staff working around the clock to ensure your order is processed as quickly as humanly possible. This is a huge operation and we will endavour to fulfil your order as quickly as possible, but please note there may be a few days delay with the dispatch of your order.
In this event we will attempt to upgrade shipping and also offering free postage during the initial launch. We are still on track and aiming to dispatch all orders within 5 working days, but do appreciate your patience if there is an unforeseeable delay during this period